Happy Place Festival Access Information

 

1. INTRODUCTION

Happy Place Festival operates in two locations across two days.

  • London Chiswick House & Gardens – Saturday 15th and Sunday 16th July 2024
  • Tatton Park – Saturday 31st August and Sunday 1st September 2024

There is no camping and each day this opens at 08.30 with the last talk/activity finishing at 18:00.

Details on how to make your booking can be found in point 3 of this information guide.

 

2. BOOKABLE COMPANION TICKETS AND ADDITIONAL FACILITIES

We provide a 2 for 1 ticket scheme to those individuals who cannot enjoy the festival without bringing a personal assistant / companion. The ticket type is listed within the event booking page. We also have dedicated accessible car parking at both sites, which can be arranged in advance of the festival taking place via email.

 

3. HOW TO BOOK ACCESSIBLE TICKETS

Accessible ticket types can be purchased online here and each accessible ticket includes a 1 x personal assistant ticket. Once you have made your purchase, you will be emailed by the online team to request proof of accessibility to coincide with your ticket. Please keep an eye on your inbox including junk/clutter.

4. HOW TO BOOK WORKSHOPS / CLASS

We have the option for festival ticket holders to book a payable additional workshop/activity closer to the time of the festival. We ensure all festival ticket holders are emailed to be notified about when this happens, and this is usually opened up a couple of months prior to the festival (please keep an eye on our main page main page FAQ for further information about this).

If you would like to query the accessibility of the workshop/activity, then please email us here.

Your companion is of course welcome to attend and assist you at no extra cost, however if they wish to take part in the workshop/activity then they will need a valid paid entry ticket for the session.

All of our teepees are ramp accessible and if you have any additional requirements to be put in place prior to your session time, please email us.

 

5. SITE DESCRIPTION

The festival takes place at 2 different locations, both London Chiswick House & Gardens and Tatton Park are in an open field space. As the ground is fully grass the terrain is uncertain due to weather conditions. We do have individual tents across the festival (maps will be available on our site prior to this taking place). Each tent is low level and can be fully accessed via wheelchair, the ground across the site is mainly flat. We have accessible toilet facilities on site.

 

6. TRAVEL GUIDE PARKING

Parking – we have a dedicated accessible car parking area at both sites.

PUBLIC TRANSPORT / PICK UP/ DROP OFF

For London Chiswick House& Gardens, please see their site for further information here.

For Tatton Park – Tickets are payable on arrival, and please make yourself known to the stewards upon arrival at the festival car park that you are an accessible car park customer for Happy Place Festival and they will direct you to the relevant space/area.

 

7. ARRIVAL GUIDE

London Chiswick House & Gardens entry has Wayfaring signs located on paths

Tatton Park – entry for the festival will be clearly signposted once you get through the main entry gate to the park.

We have a separate accessible queue into the event which will be clearly signposted.

Please note all customers are subject to search and all bags will be searched, we ask that you do not bring large bags with you.

Once inside the festival the ground is grass and can get muddy, dependant on the weather, although it is generally flat.

 

8. TOILETS

We have a signposted accessible toilet next to the mapped toilet block on site. These are for use by those who have accessibility requirements as a priority however these are not locked or for exclusive use and operate on an honesty basis.

 

9. MEDICAL SERVICES

First aid is located on the site within the info tent and is staffed during all times of the event and available to all.

 

10. ACCESS TO PERFORMANCE

We have a BSL available at various stages throughout the festival. A full guide of which talks they will be situated at will be available prior to the festival on the website and indicated on the onsite schedule boards.

If you have any questions about this at all please don’t hesitate to email us here.

 

11. ASSISTANCE DOGS

We welcome any assistance dogs to Happy Place Festival.

 

12. STROBE LIGHTING

We do not have any planned strobe lighting at the festival. If you have any queries about this then please email us here.

13. ADDITIONAL INFORMATION

At Happy Place Festival we champion accessibility and want to make our festival inclusive to everyone. If you have any additional comments, queries or suggestions please don’t hesitate to email us here.